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PALRAM RESPECTS YOUR PRIVACY
Your data protection is a top priority for Palram. Below you will find Palram’s Data Protection Policy and Notice, explaining what types of personal data we collect from customers, candidates, staff, website users, and others, what we do with the data, and how users can control their data, and more. This policy may change from time to time so please check it frequently.
Palram and its affiliates (including wholly and partially owned subsidiaries) (“Palram“, “we“, “our” or the “Company“, and their cognates) respects the privacy of its customers, employees, and candidates, and is committed to protecting the personal information you may share with us. We also protect the privacy of our website visitors, site visitors, followers, vendors, service providers, partners, and others who come in contact with Palram (these and any others with respect to whom we collect personal data, shall collectively be referred to as “Customers” or “you” or “Data Subjects”).
Palram Privacy and Data Protection Policy and Notice
Last Updated: Feb 12, 2020
This policy and notice (the “Privacy Policy“) explain the types of data we may collect from you or that may be provided when you visit our websites, including www.palram.com, and additional Palram group websites and applications, our social media pages, or perform an online purchase on our online stores (together referred to here as “Websites”), or you may provide us with such data in the course of your interest in our products, business transactions, conferences, sales, and support, as well as in job applications, in the course of employment or provision of services. We are transparent about our practices regarding the information we may collect use, maintain and process and describe our practices in this policy and notice.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purposes of the European Union data protection law, (the “Data Protection Law“), Palram will usually be a data controller (the “Controller“). Note that certain rights and practices detailed in this Privacy Policy relate to EU law, and these will apply wherever the data in question is governed by the EU’s General Data Protection Regulation (“GDPR”).
Summary: We collect Personal Data about you from your transactions with us, like using our websites, visiting our facilities, calling our call center, making a purchase, or entering an agreement with us.
One type of Data is non-identifiable and anonymous information (“non-personal data”). We also collect several categories of personal data (“Personal Data“). Personal Data we collect consists of any personal data provided by you, or by an organization you represent or are associated with or through your use of the Websites, or in preparing and executing a contract with Palram, or when you visit Palram facilities or otherwise engage with Palram. This may include your first and last names, email address, phone numbers, picture, postal address, birth date, gender, position and organization name, your or your organization’s bank account, credit card, and other such payment and billing details, billing address, login credentials, your Palram account username, and password and usage details, and other information you may choose to provide to Palram.
Additionally, we may obtain location data related to the geographic location of your laptop, mobile device, or other digital devices on which the Websites are used.
Palram may also collect the email addresses of people who communicate with Palram via email or via messenger services or other social media platforms or create accounts and login credentials. Palram may also collect information about people who call our call center, including information that enables us to identify the caller and follow up on the call, as well as any information that is provided in the course of the call, including a voice recording of the call.
By registering on the Websites, or submitting requests for support or information via the Websites, Palram will collect details, including also your name, company name, phone number and personal or company email you provided, address, birthdate, and other such information. Palram may use this information to offer Palram’s services and support and will share this data across Palram group companies and affiliates to optimize its services.
You do not have any legal obligation to provide any information to Palram, however, we require certain information in order to perform contracts, such as sales or purchases. or to provide any services and products. If you choose not to provide us with certain information, we may not be able to provide you with some or all of the services or fulfill your order for products.
You may create a Palram account on certain Palram websites. In some cases, you may be able to access Palram services through login credentials of a designated third-party website or service (each a “Third Party Account”), including but not limited to Google, LinkedIn, Facebook, or Twitter. Doing so will enable you to link your Palram account and your Third-Party Account. If you choose this option, then you will be required to approve the connection as well as the provision of information (which may include Personal Information, such as your profile picture, gender, birthdate, headline, summary, friends’ lists, previous positions, and organizations), that we may obtain from your Third-Party Account. Any data submitted to any Third Party Account, even on and through Palram services, is managed directly by such a third party and is not the responsibility of Palram.
Additional third-party services may be accessed through our Websites. Palram is not responsible for any personal data or other data submitted to, or otherwise processed through, such third-party services. For example, where a credit card purchase is made on our Websites, customers may be redirected to a third-party service provider to submit payment, and all aspects of that service and payment, including also any personal data submitted in connection with that service, are within the responsibility of the third-party service provider, and not of Palram.
We collect contact and related data about potential customers via our Websites, at events, through social media (such as Facebook and LinkedIn), when it is given for that purpose to our professionals, and through other such sources. This data is used to market our products and keep our followers up to date on Palram. We store this data with third-party providers of marketing data processing (for example, Hubspot), including in the USA and elsewhere.
Palram also collects Personal Data through the use of CCTV cameras and employee site access cards. This may consist of video images of you in the public spaces at Palram sites, as well as records of your entrances and exits of the Palram sites, buildings, and office floors. It may also include identity verification systems and data. Palram may not be aware of the nature of the information collected through our services (for example, through our CCTV systems), and such information may include sensitive or special categories of Personal Data, but we do not knowingly collect such data about our customers, members, site visitors, etc.
Palram also collects data relating to employment candidates. This includes CVs and the data contained therein, notes on meetings, standardized tests, reports, references, interviewer impressions, and such industry-standard data, as well as collecting data made publicly available or available to us on social networks. We collect such data based on the intention of the candidate to enter into an employment agreement with Palram. Palram also collects data relating to employees. This is governed by a specific notice we have made available to our employees.
Summary: We collect Personal Data through your use of our Websites, through data you or others provide when you prepare and enter a contract with us, or otherwise engage with us, or contact us.
In other words, when you are using the Websites, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This may include technical information and behavioral information such as the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ‘clickstream’ on the website, the period of time the User visited the website, methods used to browse away from a page, and any phone number used to call our customer service number. We likewise may place cookies on your browsing devices (see section ‘Cookies’ below).
We collect Personal Data required to provide services when you register interest, make an order, and/or open an account. In addition, we collect your Personal Data, when you provide us such information by entering it manually or automatically, or through your use of our Websites, facilities, services, and applications, or in connection with site visits, in the course of preparing a contract, or otherwise in engaging with us. We also collect Personal Data through our CCTV recordings, our call center facilities, and our card reader and visitor registration systems, which automatically collect information about your presence in the Palram facilities.
Summary: We use Personal Data for a range of lawful purposes, such as: staying in touch, improving our services, meeting our obligations, providing support.
We will use Personal Data to provide and improve our services and products and meet our contractual, ethical, and legal obligations, including for example:
Summary: we share data within the Palram group, and with our vendors and service providers.
We may transfer Personal Data to:
Members of our Group: This includes any member of our group, which means our subsidiaries – whether wholly or partially owned by Palram, in the EU, in Israel, in the US, and elsewhere.
Third Parties. We transfer Personal Data to third parties in a variety of circumstances. We endeavor to ensure that these third parties use your information only to the extent necessary to perform their functions and to have a contract in place with them to govern their processing on our behalf. These third parties may include business partners, suppliers, affiliates, agents, and/or sub-contractors for the performance of any contract we enter into with you. They may assist us in providing the products we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analyzing data, providing IT and other support services, or in other tasks, from time to time. These third parties may also include analytics and search engine providers that assist us in the improvement and optimization of our website, our application, and our marketing.
We periodically add and remove third-party providers. At present, our third-party providers to whom we may transfer Personal Data include also the following: Websites analytics; computing providers; customer ticketing and support; on-site and cloud-based database services; vendor and customer interface; payroll and pension management systems and providers; HR management software; time and attendance software; CRM software; ERP software; visitors registration system; project management software; web VC and meeting room platforms; call center systems; recruiting and applicant management software and partners; backup providers; CCTV, physical and cyber security system providers; IT service and support providers; distributors, shipping and logistics companies; our lawyers, accountants; and other standard business services.
In addition, we may disclose your Personal Data to third parties: if some or all of our companies or assets are acquired by a third party including by way of a merger, share acquisition, asset purchase, or any similar transaction, in which case Personal Data may be one of the transferred assets. Likewise, we may transfer Personal Data to third parties if we are under a duty to disclose or share your Personal Data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of Palram, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and preventing cybercrime.
For the avoidance of doubt, Palram may transfer and disclose non-personal data to third parties at its own discretion.
Summary: we store your data securely at Palram locations or through service providers.
We may keep Personal Data in servers and systems owned or controlled by Palram on our various sites, or processed by third parties on behalf of Palram, reputable cloud service providers, and other such service providers. Including in any and all Palram group locations, such as USA, Israel, UK, EU, and many more. Data is also stored in our onsite and offsite backups.
Summary: Personal Data may be transferred between Palram locations and others, and where applicable the necessary safeguards will be implemented.
Personal Data may be transferred to, stored, and used at, a destination outside the EU that may not be subject to equivalent data protection laws to those of the EU. Where your Data is transferred outside of the EU, we will take all steps reasonably necessary to ensure that your Data is subject to appropriate safeguards and that it is treated securely and in substantive accordance with this Privacy Policy. Palram transfers data from its various locations and jurisdictions to other jurisdictions as follows:
We may transfer your Personal Data outside of the EEA, in order to:
Summary: we endeavor not to retain Personal Data once it no longer serves the purposes for which we collected it.
Palram will retain Personal Data it processes only for as long as required in our view, to provide the services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements, and generally to meet the purposes for which it was collected. We will also retain Personal Data to meet any audit, compliance, and business best practices. The retention period will vary based on the form and purpose of the data, and the jurisdictions involved.
Data that is no longer retained may be anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our services are not subject to the deletion procedures in this policy and may be retained by Palram. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy. Even when we delete data, some Personal Data may remain in our backups and various systems until they are cycled out or until it is feasible to remove that data.
Summary: our websites place and tracking cookies, and collect some data, such as IP addresses. You can control this and stop it through your web browser.
When you access or use our Websites, Palram may use industry-standard technologies such as cookies, pixels, and similar technologies, which store certain information on your computer or browsing device and which will allow us to identify the computer or device and in some cases to identify them with the user, and to enable automatic activation of certain features, and make your website experience more convenient and effortless. We use different types of cookies: some cookies are strictly necessary, they are required for the operation of our sites and under our terms with you; this includes, for example, cookies that enable you to log into secure areas of our services. We also use analytical and performance monitoring cookies, which allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. Finally, we use functionality cookies which are used to recognize you when you return to our Site. This enables us to personalize content to your preferences, including, for example, your choice of language or region.
Different cookies are kept for different periods. Session cookies keep track of your activities online in a given browsing session and usually expire when the browser is closed, though they may be retained for a period on your device. Permanent cookies remain in operation even when you have closed the browser, and are used to remember your login details and password. Third-party cookies, such as Google Analytics, are installed by third parties with the aim of collecting certain information to research behavior, demographics. Likewise, pixels from third parties enable integration of third-party service providers (eg Facebook, Twitter, Youtube, Pinterest, Instagram) which may be embedded on our site. Third-party cookies will be retained according to the terms of those third parties, and you can control those cookies in your browser settings.
We use cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests of improving, optimizing, and personalizing our services, and these are not overridden by your rights.
Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies your online experience on our website(s) will be limited.
How to disable cookies: the effect of disabling cookies depends on which cookies you disable but, in general, the website and some services delivered through it may not operate properly, may not recognize your device, may not remember your preferences and so on, if cookies are disabled or removed. However, allowing or disabling cookies is your choice and in your control. If you want to disable cookies on our site, you need to change your browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies can be found here:
Our websites may, from time to time, contain links to external sites.
We are not responsible for the operation, privacy policies, and practices, or the content of such sites.
Summary: we store personal data securely, but there is no such thing as perfect data security.
We take great care in implementing, enforcing, and maintaining the security of the Personal Data we process. Palram implements enforce and maintain security measures, technologies, and policies to prevent unauthorized or accidental access to or destruction, loss, modification, use, or disclosure of Personal Data. We likewise take steps to monitor compliance with such policies on an ongoing basis. Where we deem it necessary in light of the nature of the data in question and the risks to data subjects, we may encrypt data. As noted above, we also endeavor to delete Personal Data that no longer serves its purpose. Likewise, we take industry-standard steps to ensure our websites and application are safe.
Note, however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses, and other data security breaches will never occur.
Within Palram, we endeavor to limit access to Personal Data to those of our personnel who: (i) require access in order for Palram to fulfill its obligations under law and contract, and under this Privacy Policy, and (ii) have been appropriately and periodically trained on the requirements applicable to the processing, care and handling of the Personal Data, and (iii) are under confidentiality obligations as may be required under applicable law.
Palram will act in accordance with its policies and with applicable law to promptly notify, where so required, the relevant authorities and data subjects in the event that any Personal Data processed by Palram is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority.
Summary: you may have various rights regarding your Personal Data.
Data subjects with respect to whose data GDPR applies, have rights under GDPR and local laws, including, in different circumstances, rights to data portability, rights to access data, rectify data, object to processing, and erase data. It is clarified for the removal of doubt, that where Personal Data is provided by a customer being the data subject’s employer, such data subject rights may have to be effected through that customer. In addition, data subject rights cannot be exercised in a manner inconsistent with the rights of Palram employees and staff, with Palram proprietary rights, and third-party rights. As such, job references, reviews, internal notes and assessments, documents and notes including proprietary information or other forms of intellectual property or business confidential information, cannot be accessed or erased, or rectified. In addition, these rights may not be exercisable where they relate to data that is not in a structured form, for example, emails, or where other exemptions apply. Where a request for erasure is made, some Personal Data may remain in our backups and various systems until they are cycled out or until it is feasible to remove that data. Where processing occurs based on consent, data subjects may have a right to withdraw their consent, which will not affect the lawfulness of the processing that occurred prior to the removal of the consent.
If for any reason, a data subject wishes to modify, delete or retrieve their Personal Data, they may be able to do so by contacting Palram and its data protection officer at dpo@Palram.com. Note that Palram may have to undertake a process to identify a data subject exercising their rights. Palram may keep details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information may continue to be used by Palram.
Data subjects in the EU have the right to lodge a complaint with a data protection supervisory authority. If the supervisory authority fails to deal with a complaint you may have the right to an effective judicial remedy.
If you are a California resident, you may be able to “opt-out” of the “sale” of your “personal information” to “third parties” (as those terms are defined in the CCPA). CCPA may permit you to request in writing a list of the categories of personally identifiable information disclosed by Palram to third parties, and the identifies of those third parties, during the preceding year, for the third parties' direct marketing purposes, and to obtain such information free of charge up to twice in a 12-month period.
CCPA also may grant you the right to request disclosure from Palram of the following:
To make any such requests, please contact us at: dpo@palram.com or call the toll-free phone number 1-800-999-9459
Where a California resident consumer has exercised any of the consumer’s rights, Palram will not discriminate against the consumer for exercising such right, including, but not limited to, by not doing any of the following:
Minors. We do not knowingly collect or solicit information or data from children under the age of 16 or knowingly allow children under the age of 16 to register for Palram services. If you are under 16, do not register or attempt to register for any of Palram's services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16, we will delete that Personal Data as soon as reasonably practicable without any liability to Palram. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: dpo@palram.com, as soon as possible.
Changes to this Privacy Policy. The terms of this Privacy Policy will govern the use of our services, Websites, and activities, and any information collected in connection with them. Palram may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will be available at: https://www.Palram.com/privacy-policy/. Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our services and Websites indicates your active acceptance of our Privacy Policy. Our policies and practices are constantly evolving and improving, and we invite any suggestions for improvements, questions, or comments concerning this Policy, you are welcome to contact us and we will make an effort to reply within a reasonable timeframe.
Inquiries regarding our data protection practices, and any data subject requests, may be lodged with us and our Data Protection Officer at dpo@palram.com.
PALRAM RESPECTS YOUR PRIVACY
Your data protection is a top priority for Palram. Below you will find Palram’s Data Protection Policy and Notice, explaining what types of personal data we collect from customers, candidates, staff, website users, and others, what we do with the data, and how users can control their data, and more. This policy may change from time to time so please check it frequently.
Palram and its affiliates (including wholly and partially owned subsidiaries) (“Palram“, “we“, “our” or the “Company“, and their cognates) respects the privacy of its customers, employees, and candidates, and is committed to protecting the personal information you may share with us. We also protect the privacy of our website visitors, site visitors, followers, vendors, service providers, partners, and others who come in contact with Palram (these and any others with respect to whom we collect personal data, shall collectively be referred to as “Customers” or “you” or “Data Subjects”).
Palram Privacy and Data Protection Policy and Notice
Last Updated: Feb 12, 2020
This policy and notice (the “Privacy Policy“) explain the types of data we may collect from you or that may be provided when you visit our websites, including www.palram.com, and additional Palram group websites and applications, our social media pages, or perform an online purchase on our online stores (together referred to here as “Websites”), or you may provide us with such data in the course of your interest in our products, business transactions, conferences, sales, and support, as well as in job applications, in the course of employment or provision of services. We are transparent about our practices regarding the information we may collect use, maintain and process and describe our practices in this policy and notice.
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
For the purposes of the European Union data protection law, (the “Data Protection Law“), Palram will usually be a data controller (the “Controller“). Note that certain rights and practices detailed in this Privacy Policy relate to EU law, and these will apply wherever the data in question is governed by the EU’s General Data Protection Regulation (“GDPR”).
Summary: We collect Personal Data about you from your transactions with us, like using our websites, visiting our facilities, calling our call center, making a purchase, or entering an agreement with us.
One type of Data is non-identifiable and anonymous information (“non-personal data”). We also collect several categories of personal data (“Personal Data“). Personal Data we collect consists of any personal data provided by you, or by an organization you represent or are associated with or through your use of the Websites, or in preparing and executing a contract with Palram, or when you visit Palram facilities or otherwise engage with Palram. This may include your first and last names, email address, phone numbers, picture, postal address, birth date, gender, position and organization name, your or your organization’s bank account, credit card, and other such payment and billing details, billing address, login credentials, your Palram account username, and password and usage details, and other information you may choose to provide to Palram.
Additionally, we may obtain location data related to the geographic location of your laptop, mobile device, or other digital devices on which the Websites are used.
Palram may also collect the email addresses of people who communicate with Palram via email or via messenger services or other social media platforms or create accounts and login credentials. Palram may also collect information about people who call our call center, including information that enables us to identify the caller and follow up on the call, as well as any information that is provided in the course of the call, including a voice recording of the call.
By registering on the Websites, or submitting requests for support or information via the Websites, Palram will collect details, including also your name, company name, phone number and personal or company email you provided, address, birthdate, and other such information. Palram may use this information to offer Palram’s services and support and will share this data across Palram group companies and affiliates to optimize its services.
You do not have any legal obligation to provide any information to Palram, however, we require certain information in order to perform contracts, such as sales or purchases. or to provide any services and products. If you choose not to provide us with certain information, we may not be able to provide you with some or all of the services or fulfill your order for products.
You may create a Palram account on certain Palram websites. In some cases, you may be able to access Palram services through login credentials of a designated third-party website or service (each a “Third Party Account”), including but not limited to Google, LinkedIn, Facebook, or Twitter. Doing so will enable you to link your Palram account and your Third-Party Account. If you choose this option, then you will be required to approve the connection as well as the provision of information (which may include Personal Information, such as your profile picture, gender, birthdate, headline, summary, friends’ lists, previous positions, and organizations), that we may obtain from your Third-Party Account. Any data submitted to any Third Party Account, even on and through Palram services, is managed directly by such a third party and is not the responsibility of Palram.
Additional third-party services may be accessed through our Websites. Palram is not responsible for any personal data or other data submitted to, or otherwise processed through, such third-party services. For example, where a credit card purchase is made on our Websites, customers may be redirected to a third-party service provider to submit payment, and all aspects of that service and payment, including also any personal data submitted in connection with that service, are within the responsibility of the third-party service provider, and not of Palram.
We collect contact and related data about potential customers via our Websites, at events, through social media (such as Facebook and LinkedIn), when it is given for that purpose to our professionals, and through other such sources. This data is used to market our products and keep our followers up to date on Palram. We store this data with third-party providers of marketing data processing (for example, Hubspot), including in the USA and elsewhere.
Palram also collects Personal Data through the use of CCTV cameras and employee site access cards. This may consist of video images of you in the public spaces at Palram sites, as well as records of your entrances and exits of the Palram sites, buildings, and office floors. It may also include identity verification systems and data. Palram may not be aware of the nature of the information collected through our services (for example, through our CCTV systems), and such information may include sensitive or special categories of Personal Data, but we do not knowingly collect such data about our customers, members, site visitors, etc.
Palram also collects data relating to employment candidates. This includes CVs and the data contained therein, notes on meetings, standardized tests, reports, references, interviewer impressions, and such industry-standard data, as well as collecting data made publicly available or available to us on social networks. We collect such data based on the intention of the candidate to enter into an employment agreement with Palram. Palram also collects data relating to employees. This is governed by a specific notice we have made available to our employees.
Summary: We collect Personal Data through your use of our Websites, through data you or others provide when you prepare and enter a contract with us, or otherwise engage with us, or contact us.
In other words, when you are using the Websites, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. This may include technical information and behavioral information such as the User’s Internet protocol (IP) address used to connect your computer to the Internet, your uniform resource locators (URL), operating system, type of browser, browser plug-in types and versions, screen resolution, Flash version, time zone setting, the User’s ‘clickstream’ on the website, the period of time the User visited the website, methods used to browse away from a page, and any phone number used to call our customer service number. We likewise may place cookies on your browsing devices (see section ‘Cookies’ below).
We collect Personal Data required to provide services when you register interest, make an order, and/or open an account. In addition, we collect your Personal Data, when you provide us such information by entering it manually or automatically, or through your use of our Websites, facilities, services, and applications, or in connection with site visits, in the course of preparing a contract, or otherwise in engaging with us. We also collect Personal Data through our CCTV recordings, our call center facilities, and our card reader and visitor registration systems, which automatically collect information about your presence in the Palram facilities.
Summary: We use Personal Data for a range of lawful purposes, such as: staying in touch, improving our services, meeting our obligations, providing support.
We will use Personal Data to provide and improve our services and products and meet our contractual, ethical, and legal obligations, including for example:
Summary: we share data within the Palram group, and with our vendors and service providers.
We may transfer Personal Data to:
Members of our Group: This includes any member of our group, which means our subsidiaries – whether wholly or partially owned by Palram, in the EU, in Israel, in the US, and elsewhere.
Third Parties. We transfer Personal Data to third parties in a variety of circumstances. We endeavor to ensure that these third parties use your information only to the extent necessary to perform their functions and to have a contract in place with them to govern their processing on our behalf. These third parties may include business partners, suppliers, affiliates, agents, and/or sub-contractors for the performance of any contract we enter into with you. They may assist us in providing the products we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analyzing data, providing IT and other support services, or in other tasks, from time to time. These third parties may also include analytics and search engine providers that assist us in the improvement and optimization of our website, our application, and our marketing.
We periodically add and remove third-party providers. At present, our third-party providers to whom we may transfer Personal Data include also the following: Websites analytics; computing providers; customer ticketing and support; on-site and cloud-based database services; vendor and customer interface; payroll and pension management systems and providers; HR management software; time and attendance software; CRM software; ERP software; visitors registration system; project management software; web VC and meeting room platforms; call center systems; recruiting and applicant management software and partners; backup providers; CCTV, physical and cyber security system providers; IT service and support providers; distributors, shipping and logistics companies; our lawyers, accountants; and other standard business services.
In addition, we may disclose your Personal Data to third parties: if some or all of our companies or assets are acquired by a third party including by way of a merger, share acquisition, asset purchase, or any similar transaction, in which case Personal Data may be one of the transferred assets. Likewise, we may transfer Personal Data to third parties if we are under a duty to disclose or share your Personal Data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of Palram, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and preventing cybercrime.
For the avoidance of doubt, Palram may transfer and disclose non-personal data to third parties at its own discretion.
Summary: we store your data securely at Palram locations or through service providers.
We may keep Personal Data in servers and systems owned or controlled by Palram on our various sites, or processed by third parties on behalf of Palram, reputable cloud service providers, and other such service providers. Including in any and all Palram group locations, such as USA, Israel, UK, EU, and many more. Data is also stored in our onsite and offsite backups.
Summary: Personal Data may be transferred between Palram locations and others, and where applicable the necessary safeguards will be implemented.
Personal Data may be transferred to, stored, and used at, a destination outside the EU that may not be subject to equivalent data protection laws to those of the EU. Where your Data is transferred outside of the EU, we will take all steps reasonably necessary to ensure that your Data is subject to appropriate safeguards and that it is treated securely and in substantive accordance with this Privacy Policy. Palram transfers data from its various locations and jurisdictions to other jurisdictions as follows:
We may transfer your Personal Data outside of the EEA, in order to:
Summary: we endeavor not to retain Personal Data once it no longer serves the purposes for which we collected it.
Palram will retain Personal Data it processes only for as long as required in our view, to provide the services and as necessary to comply with our legal and other obligations, to resolve disputes and to enforce agreements, and generally to meet the purposes for which it was collected. We will also retain Personal Data to meet any audit, compliance, and business best practices. The retention period will vary based on the form and purpose of the data, and the jurisdictions involved.
Data that is no longer retained may be anonymized or deleted. Likewise, some metadata and statistical information concerning the use of our services are not subject to the deletion procedures in this policy and may be retained by Palram. We will not be able to identify you from this data. Some data may also be retained on our third-party service providers’ servers until deleted in accordance with their privacy policy and their retention policy. Even when we delete data, some Personal Data may remain in our backups and various systems until they are cycled out or until it is feasible to remove that data.
Summary: our websites place and tracking cookies, and collect some data, such as IP addresses. You can control this and stop it through your web browser.
When you access or use our Websites, Palram may use industry-standard technologies such as cookies, pixels, and similar technologies, which store certain information on your computer or browsing device and which will allow us to identify the computer or device and in some cases to identify them with the user, and to enable automatic activation of certain features, and make your website experience more convenient and effortless. We use different types of cookies: some cookies are strictly necessary, they are required for the operation of our sites and under our terms with you; this includes, for example, cookies that enable you to log into secure areas of our services. We also use analytical and performance monitoring cookies, which allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. Finally, we use functionality cookies which are used to recognize you when you return to our Site. This enables us to personalize content to your preferences, including, for example, your choice of language or region.
Different cookies are kept for different periods. Session cookies keep track of your activities online in a given browsing session and usually expire when the browser is closed, though they may be retained for a period on your device. Permanent cookies remain in operation even when you have closed the browser, and are used to remember your login details and password. Third-party cookies, such as Google Analytics, are installed by third parties with the aim of collecting certain information to research behavior, demographics. Likewise, pixels from third parties enable integration of third-party service providers (eg Facebook, Twitter, Youtube, Pinterest, Instagram) which may be embedded on our site. Third-party cookies will be retained according to the terms of those third parties, and you can control those cookies in your browser settings.
We use cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests of improving, optimizing, and personalizing our services, and these are not overridden by your rights.
Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies your online experience on our website(s) will be limited.
How to disable cookies: the effect of disabling cookies depends on which cookies you disable but, in general, the website and some services delivered through it may not operate properly, may not recognize your device, may not remember your preferences and so on, if cookies are disabled or removed. However, allowing or disabling cookies is your choice and in your control. If you want to disable cookies on our site, you need to change your browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies can be found here:
Our websites may, from time to time, contain links to external sites.
We are not responsible for the operation, privacy policies, and practices, or the content of such sites.
Summary: we store personal data securely, but there is no such thing as perfect data security.
We take great care in implementing, enforcing, and maintaining the security of the Personal Data we process. Palram implements enforce and maintain security measures, technologies, and policies to prevent unauthorized or accidental access to or destruction, loss, modification, use, or disclosure of Personal Data. We likewise take steps to monitor compliance with such policies on an ongoing basis. Where we deem it necessary in light of the nature of the data in question and the risks to data subjects, we may encrypt data. As noted above, we also endeavor to delete Personal Data that no longer serves its purpose. Likewise, we take industry-standard steps to ensure our websites and application are safe.
Note, however, that no data security measures are perfect or impenetrable, and we cannot guarantee that unauthorized access, leaks, viruses, and other data security breaches will never occur.
Within Palram, we endeavor to limit access to Personal Data to those of our personnel who: (i) require access in order for Palram to fulfill its obligations under law and contract, and under this Privacy Policy, and (ii) have been appropriately and periodically trained on the requirements applicable to the processing, care and handling of the Personal Data, and (iii) are under confidentiality obligations as may be required under applicable law.
Palram will act in accordance with its policies and with applicable law to promptly notify, where so required, the relevant authorities and data subjects in the event that any Personal Data processed by Palram is lost, stolen, or where there has been any unauthorized access to it, all in accordance with applicable law and on the instructions of qualified authority.
Summary: you may have various rights regarding your Personal Data.
Data subjects with respect to whose data GDPR applies, have rights under GDPR and local laws, including, in different circumstances, rights to data portability, rights to access data, rectify data, object to processing, and erase data. It is clarified for the removal of doubt, that where Personal Data is provided by a customer being the data subject’s employer, such data subject rights may have to be effected through that customer. In addition, data subject rights cannot be exercised in a manner inconsistent with the rights of Palram employees and staff, with Palram proprietary rights, and third-party rights. As such, job references, reviews, internal notes and assessments, documents and notes including proprietary information or other forms of intellectual property or business confidential information, cannot be accessed or erased, or rectified. In addition, these rights may not be exercisable where they relate to data that is not in a structured form, for example, emails, or where other exemptions apply. Where a request for erasure is made, some Personal Data may remain in our backups and various systems until they are cycled out or until it is feasible to remove that data. Where processing occurs based on consent, data subjects may have a right to withdraw their consent, which will not affect the lawfulness of the processing that occurred prior to the removal of the consent.
If for any reason, a data subject wishes to modify, delete or retrieve their Personal Data, they may be able to do so by contacting Palram and its data protection officer at dpo@Palram.com. Note that Palram may have to undertake a process to identify a data subject exercising their rights. Palram may keep details of such rights exercised for its own compliance and audit requirements. Please note that Personal Data may be either deleted or retained in an aggregated manner without being linked to any identifiers or Personal Data, depending on technical commercial capability. Such information may continue to be used by Palram.
Data subjects in the EU have the right to lodge a complaint with a data protection supervisory authority. If the supervisory authority fails to deal with a complaint you may have the right to an effective judicial remedy.
If you are a California resident, you may be able to “opt-out” of the “sale” of your “personal information” to “third parties” (as those terms are defined in the CCPA). CCPA may permit you to request in writing a list of the categories of personally identifiable information disclosed by Palram to third parties, and the identifies of those third parties, during the preceding year, for the third parties' direct marketing purposes, and to obtain such information free of charge up to twice in a 12-month period.
CCPA also may grant you the right to request disclosure from Palram of the following:
To make any such requests, please contact us at: dpo@palram.com or call the toll-free phone number 1-800-999-9459
Where a California resident consumer has exercised any of the consumer’s rights, Palram will not discriminate against the consumer for exercising such right, including, but not limited to, by not doing any of the following:
Minors. We do not knowingly collect or solicit information or data from children under the age of 16 or knowingly allow children under the age of 16 to register for Palram services. If you are under 16, do not register or attempt to register for any of Palram's services or send any information about yourself to us. If we learn that we have collected or have been sent Personal Data from a child under the age of 16, we will delete that Personal Data as soon as reasonably practicable without any liability to Palram. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us at: dpo@palram.com, as soon as possible.
Changes to this Privacy Policy. The terms of this Privacy Policy will govern the use of our services, Websites, and activities, and any information collected in connection with them. Palram may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will be available at: https://www.Palram.com/privacy-policy/. Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our services and Websites indicates your active acceptance of our Privacy Policy. Our policies and practices are constantly evolving and improving, and we invite any suggestions for improvements, questions, or comments concerning this Policy, you are welcome to contact us and we will make an effort to reply within a reasonable timeframe.
Inquiries regarding our data protection practices, and any data subject requests, may be lodged with us and our Data Protection Officer at dpo@palram.com.
THESE TERMS APPLY EXCLUSIVELY TO YOUR ACCESS TO AND USE OF THIS WEBSITE, AND THE SERVICES AND INFORMATION OBTAINED THROUGH THIS WEBSITE, AND DO NOT ALTER THE TERMS OR CONDITIONS OF ANY OTHER AGREEMENT YOU MAY HAVE WITH PALRAM INDUSTRIES (1990) LTD BUSINESS, SUBSIDIARIES, OR AFFILIATES. This Website (www.palram.com) has been developed by Palram Industries (1990) Ltd (“Palram”) and is administrated by the same. Please note that if you visit the website of any other PALRAM business, including other PALRAM Group websites, you will be subject to the General Terms of website Use of Palram. These terms may be changed from time to time at Palram’s discretion. Your continued use of the Website after any such changes constitutes your acceptance of the new terms. IF YOU DO NOT AGREE TO ABIDE BY THESE OR ANY FUTURE TERMS, PLEASE DO NOT USE THE WEBSITE OR DOWNLOAD MATERIALS FROM IT. Palram may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features, at any time. Palram may remove, modify or otherwise change any content, including that of third parties, on or from this Site. Palram may impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability, as well as terminate your use of the Website at any time in its sole discretion.
All contents, details, documents, images, icons, downloads, illustrations and all IP associated with this Website and the contents published on this Website are the sole property of Palram. Any permission to use the same is granted with the provision that the relevant copyright note is displayed on all copies, that such details are used for personal purposes only, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text. Except otherwise expressly authorized by these Conditions, you may not copy, reproduce, modify, lease, loan, sell, create derivative works from, transmit or distribute the IP or any other contents of the Website without Palram’s prior written notice.
All trademarks on this website are the property of Palram unless otherwise noted or in any other way perceivable as third-party rights. Any unauthorized use of these trademarks or other materials is expressly prohibited and constitutes a violation of copyright, trademark law, or other industrial property rights.
PALRAM’s products and processes are covered by one or more patents and are subject to other trade secrets and proprietary rights. PALRAM reserves all such rights. No transfer or grant of rights under any patents is made or is to be implied by any provision of these Terms of Use. You agree not to infringe upon such rights or decompile, reverse engineer, or disassemble any of Palram’s products or processes.
Any software, including any files, images generated by the software, code, and data accompanying the software (collectively, “Software”), used or accessible through this Website may be used by you solely for accessing and using this Website for purposes expressly stated on the Site, provided that such uses are not competitive with or derogatory to Palram. Palram retains full and complete title or license rights, as the case may be, to all intellectual property rights in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.
In using this Site, you agree:
The Website contains areas where you may post and share comments with other Website users on a variety of subjects. You agree that you will not post or otherwise disseminate on or through the Website unlawful, harassing, libelous, tortuous, abusive, offensive, threatening, or obscene communications or material of any kind, or materials which infringe or violate any third party’s copyright, trademark, trade secret, privacy or other proprietary or property right, or that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; or, that are otherwise objectionable, including without limitation, content that evidences bigotry, racism, sexism, or hatred, or that promotes illegal activities or physical harm against anyone. Palram reserves the right, but shall not have the obligation to remove any materials it deems objectionable, in its sole discretion. You agree to hold harmless Palram and its affiliates and parties with whom PALRAM has contracted for purposes of hosting or maintaining this Website from all claims based upon communications made or materials posted by them or use by you of this Site.
Except as otherwise provided in the “Palram Privacy Policy” or as otherwise agreed upon in writing, you agree that any communications you transmit to anyone through the Website or copyrighted works you post on the Site, including, without limitation, questions, comments, suggestions, ideas, plans, notes, drawings, configurations, specifications, purchase orders, quotes or requests for quotes, performance data, account information, or other material, data or information (collectively, “Information”), are non-confidential and upon transmission of such information to Palram via email or other means you grant to Palram an irrevocable, non-exclusive, royalty-free, sub-licensable, worldwide license (including but not limited to a copyright license) to use such information in any media for any purpose in accordance with our Privacy Policy.
This Website or any part thereto may be changed, supplemented, deleted, or updated, including, but not limited to products, services, information, and/or any other content arising out of the Website, without any prior notice and at the sole discretion of Palram. Palram reserves the right to discontinue the manufacture of any of the products or modify any of the specifications of any products detailed on the Website.
You acknowledge and agree that Palram may collect, use and disclose the data collected in the course of your usage of this Website in the manner identified in our Privacy Policy, which is incorporated by reference as if fully set forth in these Terms of Use. PLEASE NOTE THAT THE PRIVACY POLICY MAY CHANGE FROM TIME TO TIME AND YOU SHOULD CHECK OUR PRIVACY POLICY FREQUENTLY.
All content available through the Site, including but not limited to data, technical drawings, configurations, quote and order information, and product or service listings is believed to be accurate. HOWEVER, YOU SHOULD INDEPENDENTLY EVALUATE THE ACCURACY OF THE INFORMATION AND THE USEFULNESS FOR YOUR PARTICULAR NEEDS OF ANY CONTENT, PRODUCT, OR SERVICE AVAILABLE THROUGH THE SITE. Products and services are subject to change without notice. PALRAM does not guarantee that products or services listed online will be available at the time of your order. All information on the Website is subject to the disclaimers below.
This website may contain links/references to third-party websites and resources. By providing such links, PALRAM does not give its approval to their contents. Neither does Palram accept any responsibility for the availability, accuracy, performance, quality of any content, software, services or applications of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Links to other websites are provided to Website users merely for the sake of convenience and users access such websites at their own risk. Your use of such websites is subject to any applicable policies and terms and conditions of such websites.
This Website may contain material, data or information provided, posted, or offered by third parties through framing and other technology, including but not limited to general content, advertisements, product or service data and tools, sponsorships, or postings in online community discussions. You agree that neither Palram nor its affiliates shall have any liability whatsoever to you for any such third-party material, data or information. Your use of Third Party Content may also be subject to the terms of the applicable content provider’s terms of use and privacy policy. Palram does not verify, endorse, or vouch for the content provided by third parties on our website. Palram is not responsible for the delivery or quality of any goods or services sold, advertised, or made available by third parties on our or any other website. If you believe any of the content provided by third parties violates any of your proprietary rights, please notify us at the “contact us” section.
Any download of software from the Website or use of such software is subject to the licensing terms that accompany or are provided with the software. In addition, all downloads available through this Website and the use of such downloads are at your own risk and shall not replace any sort of recommendations and/or advice needed for any purpose whatsoever. Palram shall not be liable for any damage, loss, and expenses of any kind, whether incidental or consequential resulting from the use of the software of any downloads available through the Website.
THIS WEBSITE AND THE CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT THE USE OF THIS WEBSITE AND/OR ITS CONTENT IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AND EXCEPT AS EXPRESSLY AGREED TO IN WRITING, PALRAM AND ITS AFFILIATES, DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT THE USE OF THIS SITE, INCLUDING ALL CONTENT, DATA, OR SOFTWARE DISTRIBUTED BY, DOWNLOADED, ACCESSED FROM, OR THROUGH THE SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, AND CONSEQUENTIAL DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA, AND/OR SOFTWARE. YOU ACKNOWLEDGE THAT PALRAM DOES NOT CONTROL INFORMATION, PRODUCTS, OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SITE. EXCEPT AS OTHERWISE AGREED IN WRITING, PALRAM AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY, OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT, OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO, FRAMED CONTENT AND THAT RELATED TO SPONSORS THROUGH THE SITE. PALRAM DOES NOT MAKE ANY WARRANTY THAT THIS WEBSITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, THAT THIS WEBSITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NOR DOES PALRAM MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE USE OF THIS SITE. PALRAM ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, AND CONSEQUENTIAL) SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWNTIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF PALRAM, ITS AFFILIATES, ITS LICENSORS, OR A USER’S OWN ERRORS AND/OR OMISSIONS EXCEPT AS SPECIFICALLY AGREED TO IN WRITING AND AS REFLECTED IN OUR PRIVACY POLICY, PALRAM DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE WEBSITE WILL BE MAINTAINED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PALRAM OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN WRITING. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH AN EVENT, OUR LIABILITY IS LIMITED TO THE REVENUES WE RECEIVED FROM YOU IN THE TWELVE (12) MONTHS PRECEDING THE APPLICABLE CAUSE OF ACTION.
Any legal claims or lawsuits in conjunction or arising from this website or its use are subject to the interpretation of the laws of the state of Israel, and by using this Website you agree to submit to the personal and exclusive jurisdiction of the state of Israel. You agree that any claim arising out of or related to these General Terms of Website Use or your use of the Website must be filed within one year after it arose or be permanently barred.
If any provision of this General Terms of Website Use is found to be invalid by the competent court, the invalidity of such provisions shall not affect the validity or enforceability of the remaining provisions in these Terms. Subject to the terms of any other agreements signed by Palram for materials and services purchased through this Site, these Terms constitute the entire agreement between you and Palram governing your use of the Site.
This Website is checked, operated, and updated by Palram and is intended for worldwide use. However, Palram gives no guarantee that the details presented on this website are correct in every country, and, in particular, that products and services will be available with the same appearance, in the same sizes or on the same conditions. Should you visit or download content from this Website, please note that it is your responsibility to ensure that you act in compliance with any local legislation or requirements applicable. In North America the business of Palram is conducted by our subsidiary, Palram Americas Inc. Visitors from the USA and Canada are invited to submit their inquiries directly to Palram Americas website, at www.palramamericas.com.
Our General Terms and Conditions as well as our Conditions of Sale and Delivery apply to all agreements concluded with PALRAM. They are also applicable if a contractual party refers to its own terms and conditions in its order. By sending us an order you simultaneously consent to all further conditions of Palram specified on the Website.
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